CRM Data Notice
Last updated: April 10, 2026
This page is a public transparency notice for people whose professional details may appear in Opsgraph’s CRM or prospecting workflows, including where the information was collected from publicly accessible sources and individual contact was not reasonably possible.
Who this notice applies to
This notice applies to business representatives, employees, founders, directors, and other professional contacts whose information may be included in our CRM in connection with a current or potential business relationship.
Who we are
Opsgraph is responsible for the processing described in this notice. For privacy questions or requests, contact us at adnane@opsgraph.ai.
Categories of information we may process
- Professional identity data: for example name, company, business role, and other professional details linked to a business contact.
- Business contact details: for example work email addresses, phone numbers, fax numbers, company websites, public source URLs, address, city, and country.
- Company and commercial context: for example business activities, brands, products and services, company contact points, and public information about decision-makers or company representatives.
- CRM and outreach records: for example prospect status, assignment, notes, first or last contact dates, follow-up dates, linked opportunity records, and logs of outreach or interaction by email, call, meeting, WhatsApp, or LinkedIn.
Where the information comes from
- Publicly accessible sources: such as company websites, contact pages, directories, professional pages, and public trade or market data sources.
- Internal research and qualification work: information added by our team while identifying or qualifying relevant business contacts.
- Direct communications: information you, your company, or counterparties provide during emails, calls, meetings, or other business exchanges.
Why we use the information
- B2B relationship management: to identify, qualify, and manage potential customers, partners, suppliers, or other business relationships.
- Outreach and follow-up: to contact relevant businesses, schedule meetings, manage follow-ups, and track responses.
- Opportunity management: to create and manage commercial opportunities and maintain a record of prior interactions.
- Commercial relevance: to understand whether Opsgraph’s services are relevant to an organization and avoid duplicate or inappropriate outreach.
- Security and compliance: to protect our rights, prevent misuse, and meet legal obligations.
Legal basis
Where applicable, we process this information on the basis of our legitimate interests in developing and managing B2B relationships, operating our sales process, and keeping accurate records of business interactions. We may also process information when needed to comply with legal obligations or on another basis permitted by applicable law.
How we may share information
We may share this information with personnel and service providers that help us operate our CRM, communications, hosting, and related business systems. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transaction.
How long we keep it
We keep CRM and prospecting data only for as long as reasonably necessary for the purposes above, including relationship management, record-keeping, and legal or compliance needs. If information is inaccurate, outdated, no longer relevant, or you object and there is no overriding reason to retain it, we aim to update, suppress, or delete it as appropriate.
Your rights
- You can request access to the personal information we hold about you.
- You can ask us to correct inaccurate or incomplete information.
- You can ask us to delete or suppress your information, subject to applicable law.
- You can object to our use of your information, including for direct marketing or outreach.
- You can ask where we obtained your information, where required by law.
How to contact us or exercise your rights
Email adnane@opsgraph.ai and include enough detail for us to locate the record, such as your name, company, email address, phone number, website, or the public page where the information appeared. If you want us to stop contacting you, state that clearly and we will review the request.
This notice supplements our main Privacy Policy. If you believe we are handling your information improperly, you may also have the right to complain to the data protection authority in your jurisdiction.